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Director - Growth (On Platform Engagement Lead)
Category: Telecommunications
  • Your pay will be discussed at your interview

Job code: lhw-e0-85760580

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Samsung Mobile

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  Job posted:   Tue Mar 13, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Director - Growth (On Platform Engagement Lead)
**General Description**
We're searching for a Director, Growth to join the Services & New Business (SNB) division at Samsung Electronics America. This position will be based in Mountain View, CA. SNB is an agile "start-up" team with highly talented and results oriented individuals, organized directly under the CEO. We take an interdisciplinary approach to transform the way devices are combined with software and services - increasing consumer engagement and creating new revenue opportunities - to accelerate company growth. We are responsible for strategy, product marketing, and business operations for services including Intelligence (Bixby), IOT, Samsung Pay and Samsung Health. We also incubate and operate growth platforms, including award-winning industry-firsts such as Samsung Rewards. Responsibilities This is a critical role in building the growth operations function for Samsung Services as a growth-focused, data-driven and user-centric function. We are looking for an experienced senior growth expert that will drive the strategies to deliver a step-change improvement in how we leverage our on-platform channels for activation, retention, referral and revenue for users of Samsung services, with an emphasis on Bixby. You will report to the Senior Director, Head of Growth Operations and will work closely with the Services Platform Leads, Product Managers and On-Platform Ops Managers to constantly improve and optimize our growth engagement strategies and plans.
* Design and develop growth programs to improve activation, retention, referral and revenue
* Work cross-functionally with leaders on product management (plus engineering and data science teams) to unlock new, more sophisticated strategies for growth..
* Data-driven to uncover critical insights to drive the business and surface opportunities for improved engagement and funnel optimization
* Lead constant A/B and multivariate testing of potential new programs and ideas, infusing the entire Services team with an experimentation mentality to uncover growth accelerators
* Identify exponential growth opportunities by leveraging cross-platform initiatives within the network of Samsung Services
**Necessary Skills / Attributes**
Minimum Requirements
* Demonstrated track record in growth optimization. Experience with in-app marketing, push notifications, etc. Hands-on experience analyzing data and using databases.
* Past experience shows partnership with product management (and engineering / data science teams).
* Experience in both highly manual and highly automated growth platforms a significant advantage.
* Minimum 4-5 years in growth function at a high-growth company / companies, preferably in software or services is critical. Recommended 12-15+ years work experience. However, if you have proven experience and capability in driving growth and are exceptional in the desired skills below, this trumps tenure.
* Willingness to travel up to 30%, within North America and to South Korea Desired Skills
* User-centric - innate understanding of user / consumer psychology and behavior
* Data geek - clear understanding of data, analytics and testing; with superior ability to turn understanding into actionable insights.
* Constant dissatisfaction with the status quo and an infectious desire to push boundaries to drive growth.
* Comfort with ambiguity and continuous change in a fast-paced environment
* Cross-organizational collaboration with ability to influence without authority
* Outstanding communication skills with ability to deliver concise messages
* A bias for action and the ability to successfully serve multiple constituents with the ability to effectively manage one's own time and the time of others
**Company Information**
SAMSUNG ELECTRONICS AMERICA BIG THINGS HAPPEN HERE. The amazing products for which Samsung is known world-wide are the results of the amazing people who work here. Their talent, creativity, dedication, and commitment to innovation are what make us who we are. To continue to be a world leader in technology, we focus on attracting the best talent available and offer a corporate culture in which every individual can challenge themselves to discover how good they are, and how great they can become. Headquartered in Ridgefield Park, NJ, and with offices in Richardson, TX and Palo Alto, CA, Samsung Electronics America, Inc. (SEA) is a wholly-owned subsidiary of Samsung Electronics Co. Ltd. and a world leader in technology. We market a broad range of award-winning consumer electronics, smartphones, information systems, and home appliances. Samsung's philosophy is based on our strong determination for growth, perpetual innovation and responsibility to corporate citizenship. As a result of our commitment to innovation and unique design, the Samsung organization is one of the most decorated brands in the electronics industry. Our company is currently ranked #7 in Interbrand's "100 Best Global Brands," and named #3 on the Boston Consulting Group list as one of the world's most innovative companies in 2014. At Samsung we work hard - every day. It is a fast-paced and challenging work environment, and we are a nimble team that constantly pushes ourselves to be the best. If you have energy, passion, dedication and drive, and you thrive in a fast-paced workplace, the rewards at Samsung are many. Imagine working for a global company that is a world leader in innovation, in an environment where exciting things happen every day. Imagine working with an amazing group of visionaries/ individuals who make products that bring joy to millions of people across the globe every single day. Imagine where you want to be, and who you want to be. At Samsung...the possibilities are limitless. Apply today and find out why LinkedIn ranked us as one of North America's Most InDemand Employers in 2014. To this end, we follow various protocols during the recruitment process, including but not limited to, avoiding the inadvertent disclosure of confidential information of the applicant's former employer. Samsung Electronics America provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability or any other characteristic protected by law.
*Category:* Marketing
*Full-Time/Part-Time:* Regular Full-Time
*Location:* , Mountain View California, Mountain View California, Mountain View California, Mountain View California

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